❌ How to Reject a Record
Reject a form that is incomplete, contains errors, or requires improvements
Rejecting a Record
If a form is incomplete or contains errors, you can send it back to the previous step for correction:
- Select the Reject button at the bottom of the screen.
- In the Reject Submission side panel, fill out the following required fields:
- Comments: Provide a reason for the rejection (e.g., "Form not completed").
- Return to Step: Choose the specific workflow step where the correction needs to be made.
- Team: Select the team responsible for addressing the correction.
- Select the red Reject button.
- A success message will appear, and the record status will update to reflect the rejection.