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⚙️ How to Build a Form Workflow with Sections

Use sections to create a multi-step workflow on the Form Builder tab

Each section of a form is assigned to a specific team or individual. When a form is being completed, that team or individual only has access to the section they are currently working on. Adding sections lets you build a step-by-step workflow.

  1. On the Form Builder tab, note that the first section is already in place. The first section is always a Recording section.
  2. To add more steps, select the green + Add Section button. Each new section becomes the next step in the workflow.
  3. To configure a section, select the Manage button on that section. In the Manage Section dialog, set the following:
    • Name: Rename the section (for example, rename the first section to describe the step).
    • Step Type: Choose Recording or Verification.
      Note: The first section must always be a Recording section. Every section after it can be either type. In a Verification section, the assigned user can reject the form back to any previous step.
    • Team assignment: Select which team receives the form when it is submitted to this step.
      Note: Team assignment is only available on steps after the first one.
    • Step Duration: Set how long the form can remain in this step before it becomes an overdue task.
      Note: The default is one day. This can be changed to minutes, hours, or days.
  4. Click the green Save button in the Manage Section dialog to apply your changes.

Note: A common setup is a simple two-step workflow — a Recording section followed by a Verification section assigned to a reviewer.

Your workflow is now in place, with each section assigned to the correct team and step type.